Are you keeping up with the technology?

How do we keep track of technology?

This article  (link below) is a great example of the challenges we face.  I guess we have tried Siri from time to time?  My experience ranges from working great with complex requests when hands-free in the car, to total frustration and swearing at the phone when it will refuse to do the simplest things that have worked before frequently!!!

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David McLean, The Retail Mentor

As voice-activated assistants’ existing features are honed and new ones are added, retailers should prioritise adapting their businesses for compatibility..

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